CONTACT
A real person replies. No chatbots.
WhatsApp — the fastest channel
We reply within 30 minutes between 9 AM and 9 PM São Paulo time. A real person replies, not a menu.
For longer issues or when you need to send photos / screenshots. Reply within 4 hours.
- hello@g1mobile.store · sales and support
- support@g1mobile.store · warranty and returns
- careers@g1mobile.store · openings and CVs
- press@g1mobile.store · press and partnerships
Two offices
We don't receive customers in person — we're an online retailer — but this is where we live.
- São Paulo · Av. Paulista 1842, sala 904 · 01310-200
- Miami · 1101 Brickell Ave, suite S-200 · FL 33131
ASK FOR A QUOTE
Tell us which phone and which city. We'll reply within an hour.
FREQUENTLY ASKED
What customers ask us every day.
DELIVERY WINDOWS
How long it takes to reach your city.
Measured from payment confirmation to signature at the door. These are real average times across the last 1,000 shipments, not marketing estimates.
| COUNTRY | CITY | WINDOW | LOCAL PAYMENT METHODS | ON TIME |
|---|